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Find quick answers to the most common questions
Click 'Sign Up' on our homepage, enter your email, create a strong password, and complete email verification. You'll then need to complete identity verification (KYC) to start trading.
Go to Security Settings in your account, click 'Enable 2FA', download an authenticator app (like Google Authenticator), scan the QR code, and enter the verification code.
Click 'Forgot Password' on the login page, enter your email address, check for a reset email, and follow the instructions to create a new password.
HTX charges competitive trading fees starting from 0.1%. Fees may be reduced based on your trading volume and HTX token holdings. Check our fee structure page for detailed information.
HTX supports over 300 cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and many altcoins. We regularly add new coins based on market demand and security assessments.
After completing account verification and depositing funds, go to the trading page, select your trading pair, choose buy or sell, enter the amount, and confirm your order.
HTX employs bank-level security measures including 256-bit SSL encryption, cold storage for 98% of funds, multi-signature wallets, and regular security audits by third-party firms.
Immediately change your password, review your account activity, enable/update 2FA, and contact our security team. We monitor accounts 24/7 for suspicious activity.
Yes, HTX provides insurance coverage up to $250,000 per user through our partnership with leading cryptocurrency insurance providers.
Our support team is available 24/7 to help you with any questions or concerns you may have.